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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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George Farley

March 18, 2026

5  out of  5
rating by George Farley
"Quick and easy!!"
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Miss James

March 17, 2026

5  out of  5
rating by Miss James
"Sarah at State Farm has got to be one of my most favorite people on earth! I can’t tell you the amount of times I have called with a question or needing a quote and she is there! Kind, knowledgeable and such a help! State Farm is better off for having such a great worker! I highly appreciate all her help. She is always available for me. Thank you Sarah! You are the bomb! P.S. I love State Farm and I love my agent!"
We responded:
"Thank you for the awesome 5 star and kind words. We take pride in what we do day in and day out and Sarah has been there helping manage since day 1.Thanks again and it's been great helping you with your insurance planning."
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Katelynne Sherwood

March 13, 2026

5  out of  5
rating by Katelynne Sherwood
"Izzy Peterson was very helpful when quoting me for insurance. She was thorough and knowledgeable about the products and coverages and was able to answer all my questions. Great customer service!"
We responded:
"Thank you for the 5 star and kind words!! Izzy has been a great addition to the Watkins Glen State Farm team. :)"
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Taylor Habalou

March 13, 2026

5  out of  5
rating by Taylor Habalou
"I recently got an insurance quote through State Farm. The service representative (Izzy) was Professional, Honest, and made the process very easy! I highly recommend working with her to get the best quote possible for your insurance needs."
We responded:
"Thank you for the 5 star and kind words!! Izzy is great! :)"
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Jessica Rumsey

March 13, 2026

5  out of  5
rating by Jessica Rumsey
"Sarah is hands down AMAZING! She has helped me every single time I called! If she didn't know the answer she made sure she figured it out and responded very promptly!!!!"
We responded:
"Thank you for the 5 star and kind words!! Sarah can help make the hard stuff alot easier for sure! :)"
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James hotchkiss

September 23, 2025

5  out of  5
rating by James hotchkiss
"I have had state farm for at least 4 years now, and I have worked almost exclusively with Sarah. Couldn't ask for a better agent. Any of the agents here at this office are patient and polite. Anytime I have a problem they seem to make it feel more manageable. I don't even live in the area anymore and I still get exceptional service at a distance. Happy to have switched to state farm."
We responded:
"James thank you for the 5 star and kind words. The Watkins Glen office has a great team!!"
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Fred Gerstner

September 11, 2025

5  out of  5
rating by Fred Gerstner
"I recently had a great experience with State Farm. The agent I worked with was incredibly helpful in explaining the different coverage options and helping me find the perfect fit for my needs. Their professionalism and dedication to customer satisfaction truly set them apart. I highly recommend State Farm"
We responded:
"Thank you for the 5 star and kind words!"
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Robert Champlin

August 13, 2025

5  out of  5
rating by Robert Champlin
"State farm in Watkins Glen. They are awesome group . Whenever I call they're very pleasant and they get things done right away. And the Price is Right. Great company, very happy to have them for my truck insurance"
We responded:
"Robert, thank you for the wonderful words and 5 star!! - your State Farm team"
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Sandra McMaster

August 4, 2025

5  out of  5
rating by Sandra McMaster
"Ryan, Sarah and the team have been fantastic to deal with over the past several years. When we call, email or text with a question, change, or claim, they are super responsive, polite, and helpful. They have gone above and beyond to make the process as easy and painless as possible for us. We have shopped around, but the customer service we've received here has absolutely been second to none. We highly recommend the Ryan Keenan Agency for all your insurance needs."
We responded:
"Sandra, thank you for the wonderful review and kind words."
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Dawn Rodabaugh

July 28, 2025

5  out of  5
rating by Dawn Rodabaugh
"Highly recommend. Trustworthy, timely and very professional. I’ve never gotten the “automated” phone run around. I always speak to a human, in an actual local office. This gives me peace of mind."
We responded:
"Dawn, thank you for the awesome review and kind words."
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Rachel Jackson

May 4, 2024

5  out of  5
rating by Rachel Jackson
"Melissa was an amazing help. Saved a ton of money by switching to state farm!!!!"
We responded:
"Thank you for the 5 star!!"
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Ben Northrup

April 24, 2024

5  out of  5
rating by Ben Northrup
"Best customer service and rates"
We responded:
"Hey Ben thank you for the 5 star and wonderful comments. :)"
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David McKerrow

April 17, 2024

5  out of  5
rating by David McKerrow
"Outstanding staff! Very friendly and easy to work with."
We responded:
" David, thank you for the 5 star and wonderful comments!"
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Makenzie Witter

April 17, 2024

5  out of  5
rating by Makenzie Witter
"The staff is so welcoming and friendly! Melissa is always able to answer my policy questions. Highly recommend!"
We responded:
"Makenzie, thank you for the 5 star and wonderful comments!"
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Matt Witter

April 17, 2024

5  out of  5
rating by Matt Witter
"Great service! Melissa was very helpful"
We responded:
"Matt, thank your for the 5 star and wonderful comments! "
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Gary Berkowitz

April 17, 2024

5  out of  5
rating by Gary Berkowitz
"Ryan is a great insurance agent and provides excellent customer service!"
We responded:
"Gary, thank you for the 5 star and wonderful comments!"
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Jerry Kirby

April 12, 2024

5  out of  5
rating by Jerry Kirby
"I've been with State farm for quite a while now and I have to say every time I call there they are the most polite and helpful people I have ever dealt with they are definitely a five-star insurance company"
We responded:
"Jerry, thank you for the 5 star and wonderful comments :)"
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Carly McInnis

April 7, 2024

5  out of  5
rating by Carly McInnis
"Everyone at Ryan Keenan’s State Farm Insurance Agency is wonderful to work with! They deserve more than 5 stars!!"
We responded:
"Carly, thank you for the 5 star and wonderful comments!! :)"
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Pamela Hajcak

April 6, 2024

5  out of  5
rating by Pamela Hajcak
"I cannot thank Sarah Predmore enough for all the help she gave me with the sale of my Toyota. Unlike the DMV, Sarah knew exactly what I had to do and made the process fast and easy. And it was minutes from closing on a Friday in the middle of a storm. This is why I have been a State Farm customer for over 30 years."
We responded:
"Pamela, thank you very much for the 5 star and wonderful comments! "
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Donnie Easton

April 5, 2024

5  out of  5
rating by Donnie Easton
"MELISSA IS THE BEST,VERY POLITE AND PROFESSIONAL"
We responded:
"Donnie, thank you for the 5 star and wonderful comments! "
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Micah Jackson

April 5, 2024

5  out of  5
rating by Micah Jackson
"Friendly and Professional"
We responded:
"Micah, thank you for the 5 star and wonderful comment! :) "
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Mary Ann Callahan

April 4, 2024

5  out of  5
rating by Mary Ann Callahan
"Ryan goes above and beyond to help you! Awesome office staff, too!"
We responded:
"Mary Ann, thank you for the wonderful comments and 5 star!!"
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Vicki Sturdivant

April 4, 2024

5  out of  5
rating by Vicki Sturdivant
"Sarah had been my representative for over 5 years and has been so helpful getting life and car insurance set up. She is easy to get into contact with to answer any questions or concerns!"
We responded:
"Vicki, thank you for the wonderful 5 star!! Sarah is great :) "
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Melissa Jackson

April 4, 2024

5  out of  5
rating by Melissa Jackson
"Friendly and welcoming staff! Highly recommend!"
We responded:
"Melissa, thank you for the wonderful 5 star!! awesome team for sure :)"
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Virginia Hamorski

April 4, 2024

5  out of  5
rating by Virginia Hamorski
"He has great people who work for him. They are helpful if you have any questions or concerns. I would definitely recommend to anyone who is looking for a better insurance."
We responded:
"Virginia, thank you for the wonderful 5 star review and recommendations!! we have a great team for sure!!"