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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rachel Jackson

Rachel Jackson

May 4, 2024

5  out of  5
rating by Rachel Jackson
"Melissa was an amazing help. Saved a ton of money by switching to state farm!!!!"
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Ben Northrup

April 24, 2024

5  out of  5
rating by Ben Northrup
"Best customer service and rates"
We responded:
"Hey Ben thank you for the 5 star and wonderful comments. :)"
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David McKerrow

April 17, 2024

5  out of  5
rating by David McKerrow
"Outstanding staff! Very friendly and easy to work with."
We responded:
" David, thank you for the 5 star and wonderful comments!"
Profile photo of Makenzie Witter

Makenzie Witter

April 17, 2024

5  out of  5
rating by Makenzie Witter
"The staff is so welcoming and friendly! Melissa is always able to answer my policy questions. Highly recommend!"
We responded:
"Makenzie, thank you for the 5 star and wonderful comments!"
Profile photo of Matt Witter

Matt Witter

April 17, 2024

5  out of  5
rating by Matt Witter
"Great service! Melissa was very helpful"
We responded:
"Matt, thank your for the 5 star and wonderful comments! "
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Gary Berkowitz

April 17, 2024

5  out of  5
rating by Gary Berkowitz
"Ryan is a great insurance agent and provides excellent customer service!"
We responded:
"Gary, thank you for the 5 star and wonderful comments!"
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Jerry Kirby

April 12, 2024

5  out of  5
rating by Jerry Kirby
"I've been with State farm for quite a while now and I have to say every time I call there they are the most polite and helpful people I have ever dealt with they are definitely a five-star insurance company"
We responded:
"Jerry, thank you for the 5 star and wonderful comments :)"
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Carly McInnis

April 7, 2024

5  out of  5
rating by Carly McInnis
"Everyone at Ryan Keenan’s State Farm Insurance Agency is wonderful to work with! They deserve more than 5 stars!!"
We responded:
"Carly, thank you for the 5 star and wonderful comments!! :)"
Profile photo of Pamela Hajcak

Pamela Hajcak

April 6, 2024

5  out of  5
rating by Pamela Hajcak
"I cannot thank Sarah Predmore enough for all the help she gave me with the sale of my Toyota. Unlike the DMV, Sarah knew exactly what I had to do and made the process fast and easy. And it was minutes from closing on a Friday in the middle of a storm. This is why I have been a State Farm customer for over 30 years."
We responded:
"Pamela, thank you very much for the 5 star and wonderful comments! "
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Donnie Easton

April 5, 2024

5  out of  5
rating by Donnie Easton
"MELISSA IS THE BEST,VERY POLITE AND PROFESSIONAL"
We responded:
"Donnie, thank you for the 5 star and wonderful comments! "
Profile photo of Micah Jackson

Micah Jackson

April 5, 2024

5  out of  5
rating by Micah Jackson
"Friendly and Professional"
We responded:
"Micah, thank you for the 5 star and wonderful comment! :) "
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Mary Ann Callahan

April 4, 2024

5  out of  5
rating by Mary Ann Callahan
"Ryan goes above and beyond to help you! Awesome office staff, too!"
We responded:
"Mary Ann, thank you for the wonderful comments and 5 star!!"
Profile photo of Vicki Sturdivant

Vicki Sturdivant

April 4, 2024

5  out of  5
rating by Vicki Sturdivant
"Sarah had been my representative for over 5 years and has been so helpful getting life and car insurance set up. She is easy to get into contact with to answer any questions or concerns!"
We responded:
"Vicki, thank you for the wonderful 5 star!! Sarah is great :) "
Profile photo of Melissa Jackson

Melissa Jackson

April 4, 2024

5  out of  5
rating by Melissa Jackson
"Friendly and welcoming staff! Highly recommend!"
We responded:
"Melissa, thank you for the wonderful 5 star!! awesome team for sure :)"
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Virginia Hamorski

April 4, 2024

5  out of  5
rating by Virginia Hamorski
"He has great people who work for him. They are helpful if you have any questions or concerns. I would definitely recommend to anyone who is looking for a better insurance."
We responded:
"Virginia, thank you for the wonderful 5 star review and recommendations!! we have a great team for sure!!"
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Nick

April 3, 2024

5  out of  5
rating by Nick
"Ryan and his staff are amazing!"
We responded:
"Nick, Thank you for the wonderful 5 star and kind words. "
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Jill Deters

March 29, 2024

5  out of  5
rating by Jill Deters
"Great support personnel!!!"
We responded:
"Jill, thank you for the wonderful 5 star and kind words. :)"
Profile photo of Alicia

Alicia

March 29, 2024

5  out of  5
rating by Alicia
"Outstanding service and professional staff!"
We responded:
"Alicia, thank you for the wonderful 5 star and kind words. we have a great team for sure!! :)"
Profile photo of David George

David George

September 15, 2023

1  out of  5
rating by David George
"Ryan Keenan state farm sent my renual notice to the wrong address ,even though they occasionally sent mail to my correct address ,,allowing my insurance to lapse on two vehicles, now I must pay a fine to the state of ny . If that wasn't bad enough, I now have pay a much higher premium due to my lapse in coverage ,& wen I complained ,was told was my fault .. I changed insurance company's that day"
We responded:
"David I am sorry you feel this way. Your address in the system is the one provided to the company. Please call your insurance company when an updated address is needed. "
Profile photo of Lacey J. Osborne

Lacey J. Osborne

August 1, 2023

5  out of  5
rating by Lacey J. Osborne
"The people are very nice and go out of their way to help everyone. The ladies there are the sweetest people."
We responded:
"Thank you for the awesome review! I have a great team indeed👍"
Profile photo of D. C

D. C

May 15, 2023

5  out of  5
rating by D. C
"I've tried a few different insurance companies over the years, this is by far my favorite. The employees are always friendly and helpful. I like to know I'm more than just a number, Ryan Keenans State Farm in Watkins Glen showed me I'm much more and make me feel I'm always the #1 priority."
We responded:
"Thank you for the great review and kind words. I have a great team that is always here to help."
Profile photo of Evelyn H

Evelyn H

January 15, 2022

5  out of  5
rating by Evelyn H
"Best insurance agent around. He listens to you and gets you the best prices on your insurance rates."
We responded:
"Thank you for the kind words My team is the best!"
Profile photo of Patti Rice

Patti Rice

July 17, 2021

5  out of  5
rating by Patti Rice
"I called and talked to Sarah, she really helped me out .I have insurance now she was great to talk too, I hope I can stay with state farm. I was really nervous but felt a lot better after talking to her."
We responded:
"Thank you for the wonderful review!"
Profile photo of Claude Ellison

Claude Ellison

June 29, 2021

5  out of  5
rating by Claude Ellison
"Jest really good people,,.. Thank you 😊"
We responded:
"Thank you so much for the kind words ☺️"
Profile photo of Andrew Cambria

Andrew Cambria

April 30, 2021

5  out of  5
rating by Andrew Cambria
"If you're looking for the BEST local agent in the southern tier . . . look no further than Ryan and his team! A+++ Proud to call him a colleague!"
We responded:
"thank you for the 5 star and kind words!!"